Privacy Policy

Who we are

This website belongs to Locksmith Milwaukee Now, a mobile locksmith in Milwaukee. You can reach us about privacy at info@locksmithmilwaukeenow.com or at (872) 319-8779.

What this website collects

This site has no accounts, no logins, and no shopping cart. Our own pages do not set cookies.

The request form. The form on the site does not send anything to us. It builds a text message in your browser from your answers and opens the messages app on your phone, where you decide whether to send it. Nothing you type is stored on this website.

Hosting. The site is served by Cloudflare. Like any web host, Cloudflare processes your IP address and basic request details to deliver the pages and protect the site from attacks, under its own privacy policy.

Maps. Maps on this site load only when you click the button to show them. When you do, the map comes from Google, which receives your IP address and may set its own cookies under Google's privacy policy.

Analytics. When analytics is turned on for this site, we use Google Analytics to count visits and see which pages people read. Google Analytics uses cookies and collects information such as the pages you view, your device and browser type, and your approximate location. We use these reports only in total, to improve the site. You can block it with your browser settings or with Google's opt-out browser add-on.

What we collect when you contact us

When you call, text, or email us, we receive what you send: your phone number or email address, your name if you give it, the address of the job, your messages, and any photos. Text messages also pass through your phone carrier and ours, under their own privacy policies.

What we collect on a job

Before we open a lock, change a lock, or make a key, we look at your photo ID and at a paper that ties you to the home, the business, the car, or the safe. We keep a record of the job: your name, the address, the work done, and the price.

For car key work that uses automaker data, the automakers require an authorization form. It records your name, the vehicle identification number, and your signature, and it is kept as the automakers' registry requires.

If you pay by card, the payment is handled by the payment provider, and we do not store your card number.

How we use your information

We use it to answer you, to do the job, to send an invoice or a receipt, to keep the business and tax records the law requires, and to protect you and us from someone posing as an owner. We do not sell your information, and we do not share it for advertising.

How long we keep it

We keep job records as long as we need them for the work, for questions about it later, and for the business and tax records the law requires. Messages and photos that are no longer needed are deleted.

Security

We keep records on password-protected devices and accounts and limit them to the people doing the work. If a breach ever exposes your personal information, we will tell you as Wisconsin law requires, within a reasonable time and no more than 45 days after we learn of it.

Children

This site and our service are not directed at children under 13, and we do not knowingly collect information from them.

Your choices

You can ask us what information we have about you, ask us to correct it, or ask us to delete it, except records we must keep by law. Write to info@locksmithmilwaukeenow.com or call (872) 319-8779.

Changes to this policy

If we change this policy, we post the new version here with a new date at the top of the page.